If you haven’t been contacted of the all of us but believe you’re owed a refund, you could nevertheless get in touch with one of the customer care colleagues toward 0333 999 8019 to talk about your account(s) and invite us to check out your own inquire.
If you have acquired a communication off Erudio College loans either by the page, call, email or text informing that you are due a refund, you might get in touch with our consumer services colleagues to the 0333 999 8019 to discuss the fresh new reimburse process.
Customers seeking a refund, will be asked a series of data protection questions. Once we confirm we are speaking to the right person and confirm the amount of refund, the money will be refunded to you within 15 working days.
We are obliged by HM Revenue & Customs to deduct a 20% income tax from the compensatory interest payment made as part of your refund.
The customer portal often allow people making on the internet costs, feedback the balance at each and every mortgage height, upgrade personal details, look at purchases, and additionally making it possible for individuals create costs on the behalf of anybody else
For those who have not obtained your own yearly declaration by the end from Sep you might get in touch with Erudio close to the newest contact details below so you’re able to request a duplicate declaration. That is given for your requirements free.
The new report will teach every information throughout the . Any payments gotten straight to Erudio on or after is shown within the 2nd year’s yearly declaration.
The annual report will provide you with a report about most of the transactions on the mortgage(s) from the statement several months
• Loan(s) details
• Contractual payment date and amount
• Opening balance (beginning of statement period)
• Closing balance (end of statement period)
• Any interest charged within the annual statement period